Select Page

Beyond Impressions: Using OOH to Drive and Measure Physical Foot Traffic to Retail Locations

Alexander Johnson

Alexander Johnson

Out-of-home advertising has long been relegated to a secondary role in media planning, viewed as a brand awareness tool without the measurable impact of digital channels. Yet this perception fundamentally misses what modern OOH can deliver: concrete evidence that billboard exposure, transit ads, and street-level signage translate directly into store visits and tangible business outcomes.

The challenge has always been attribution. Unlike digital advertising, where clicks and impressions create obvious digital trails, OOH campaigns traditionally operated in a measurement vacuum. Marketers could count how many people might see a billboard based on traffic patterns, but they couldn’t definitively connect that exposure to actual customer behavior. This gap has now closed, thanks to innovations in location analytics and mobile device tracking that finally answer the question haunting OOH for decades: Did this ad actually drive someone into my store?

Connecting the Offline Dots

Modern foot traffic attribution works by identifying consented mobile devices as they’re exposed to OOH placements, then following whether those same devices later appear at retail locations. Using precise geographic boundaries defined through polygon mapping technology rather than simple radius-based targeting, marketers can isolate foot traffic directly attributable to their campaigns. This represents a fundamental shift from guessing to knowing.

Consider Panera Bread’s national television campaign, which OnSpot’s attribution tools connected to a measured 4.5% increase in foot traffic directly tied to ad exposure. Or a local auto dealership that used foot traffic attribution to measure CTV effectiveness across four locations, recording 406 customer visits following ad exposure, with some customers arriving within the first day. These aren’t estimates or projections—they’re observed visits from actual devices.

The methodology relies on what’s called “observed visitation data,” collected directly from mobile devices with user consent. Every visit counted represents an actual device present within a defined location boundary, eliminating the noise from nearby businesses and parking lots that can skew traditional data. This precision transforms foot traffic measurement from an imprecise approximation into actionable intelligence that marketers can trust.

Beyond Single-Channel Performance

The real power emerges when foot traffic data bridges the gap between OOH and the broader media mix. Historically considered untrackable, billboards and transit ads can now be isolated to measure their specific contribution to store visits. A brand running street-level OOH can analyze which audiences were exposed to specific signage and subsequently visited a retail location nearby. When combined with connected TV, programmatic display, or direct mail, this data allows marketers to measure the precise contribution of each channel and optimize future media allocation accordingly.

This omnichannel perspective addresses a fundamental reality of modern shopping: consumers don’t experience brands one channel at a time. They encounter ads across multiple touchpoints before making purchase decisions. Traditional reporting struggles to connect these dots, but foot traffic data acts as the common denominator across channels, verifying that impressions ultimately result in visits and revealing which channels drive actual behavior change.

The Strategic Imperative

In an increasingly cookieless digital environment, foot traffic attribution offers something rare: a privacy-compliant method of connecting online exposure with offline action at scale. For retailers with multiple locations, the data provides clarity on which trade areas are high-density and which competitor proximity affects performance—insights valuable for site selection and market strategy.

What distinguishes modern foot traffic measurement isn’t complexity; it’s reliability. When collected from anonymized, consented devices using precise location boundaries, mobile device tracking provides measurable accuracy that translates marketing spend into demonstrated business outcomes. The result transforms OOH from a medium defined by reach estimates into one defined by actual results, finally giving out-of-home advertising the credit it deserves.